Our refund and returns policy lasts 14 days. If 14 days have passed since your purchase, we can’t offer you assistance. We only offer exchange - and only if the mistake is ours - such as a name spelt incorrectly etc...
We will also notify you of the approval or rejection of your replacement.
If you are approved, then your replacment certificate will be processed, and shipped within 3 working days.
Only regular priced items may be refunded. Sale items cannot be refunded.
We only replace items if they are defective. If you need to exchange it for the same item, send us an email at email@example.com.
We do not accept returns.
Contact us at firstname.lastname@example.org for questions related to replacement items.